Creating an account
Who signs up as what, and why coaches, team managers and referees come in by invite.
When you create an account, you choose one of three things.
- Player: 16 or over. Find your squad and ask to join. If you're 16 or 17, a parent approves your account.
- Parent or guardian: find your child's squad and ask the coach to add them. You manage their account until they're 16.
- Set up my club: for club officers bringing their club onto the app. You become its admin and the free month starts.
Coaches, team managers, physios and referees
These come in by invite, so nobody can make themselves a coach of a club they don't belong to.
- Club staff: the club admin invites you from People. The invite gives you the role, for that club only.
- Referees: your county invites you to its referee panel.
Open the link in the invite email, then sign in or create an account with that same email address. See Adding coaches and staff and Referee appointments.
Under 16? A parent signs up and adds you. See How accounts work by age.
Before you're linked to a club
Until a club, squad, child or county panel is linked to your account, Home shows what you're waiting on and the one thing to do next. Invites sent to your email show there too, once you've confirmed your email, so you can accept them without finding the email.
We'll remind you a few days after you sign up if you're not linked yet. If your squad hasn't answered your request after 2 days, its coaches get a reminder, and after 5 days so do the club's admins.
An account that's never linked to anything and isn't used for a year is deleted: we email you 30 days before, and signing in keeps it.